Odoo integration with Nova Poshta
Spending hours manually filling out waybills, checking shipment statuses, and transferring data between CRM and delivery service? Integration of CRM with Nova Poshta automates logistics and removes chaos from delivery processes. You can create waybills in CRM, synchronize order statuses in real time, and control all shipments from a single interface. Managers no longer duplicate data manually, and customers receive up-to-date delivery information faster. Integration reduces the number of errors during ordering, speeds up order processing, and simplifies the work of the warehouse and sales department. Connect Odoo to Nova Poshta to optimize logistics costs, increase service speed, and scale online sales without overloading your team.
Why combine CRM with the Nova Poshta service
In Odoo CRM, you can automatically or manually create TTNs without switching between different services. Customer data: Full name, phone number, address, and branch are all pulled from the order, which speeds up the processing of shipments and minimizes the risk of errors in the recipient's data. Integrating Nova Poshta with CRM also opens up the following additional opportunities for businesses:
- Work with a wide network branches and post offices throughout Ukraine;
- Support for delivery to branches, post office or by courier to the address;
- Automatic creation and saving the TTN number in the order;
- Transferring a track number to the client or to external systems and marketplaces;
- Monitoring of statuses delivery to Odoo;
- Support for cash on delivery and payment control;
- Using API 2.0 for integrating e-commerce solutions;
- Access to the API through the business office of Nova Poshta;
- Supporting the work with several Nova Poshta accounts in one system.
Integration of CRM with Nova Poshta helps businesses operate faster, more stably, and without unnecessary operating costs. The company receives centralized logistics management, and customers receive timely delivery and quality service.
How CRM integration with Nova Poshta works
Creating a TTN with Odoo
The system independently pulls up customer data, delivery address, phone number, and shipment parameters. The manager does not need to re-enter the information in the carrier's account.
Support for all types of delivery
CRM for Nova Poshta supports delivery to a branch, post office, or courier at the customer's address. The manager chooses the right option without switching between different services.
Calculating the cost of delivery via API
The system automatically receives the current delivery cost via the Nova Poshta API. The calculation takes into account the type of delivery, weight, dimensions, and the recipient's location.
Printing of consignment notes and labels
After the waybill is created, consignment note and shipping labels are immediately printed. This speeds up the preparation of parcels for delivery to the carrier and helps to organize the warehouse without unnecessary actions.
Track shipment statuses
Managers can see when a parcel has been accepted, is on its way, or has already been received by the customer. The information is stored in the order card, so the team can quickly respond to any changes or delays in delivery.
Cancellation of TTNs
If the order has been changed or canceled, the CRM system for Nova Poshta allows you to cancel the waybill before the carrier processes the shipment. This helps to avoid erroneous shipments and unnecessary costs.
Saving branch and post office directories
The integration automatically synchronizes the directories of Nova Poshta branches and post offices. Managers work only with up-to-date data, and customers can choose available delivery points without errors in names or addresses.
Benefits of connecting Nova Poshta to Odoo CRM
When a manager spends time manually filling out waybills, checking addresses, and duplicating data in different systems, a business can lose customers. Integrating CRM with Nova Poshta in Odoo has the following advantages:
- Reducing the number of errors through auto-completion of contact information, addresses, and branches.
- Centralized control logistics without switching between several services and offices.
- Quick access to the statuses of shipments in CRM.
- Business scaling without increasing the operational burden on managers and logisticians.
- Speed up processing orders and improving customer service.
- Preserving the entire history deliveries in the customer's card for convenient communication and analytics.
Integration of Nova Poshta with Odoo CRM will easily automate the routine processes of your business, reduce the workload on your team, and make logistics transparent. Leave a request for connection!
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The process of technical integration of Nova Poshta with CRM
By integrating Nova Poshta with Odoo CRM, logistics becomes an automatic function. Unification through API 2.0 removes the gap between sales and shipping, allowing the system to independently manage Nova Post data flows. Technical features cover the following stages:
- Activation of communication via an API key from the business account for secure data exchange.
- Automatic synchronization of current addresses, branches, and services.
- Direct combination of logistics with the Sales and Inventory modules.
- Instant generation of consignment note in the system; tracking is activated after the cargo is transferred to the carrier.
- Customization through proven third-party modules or development of a unique code for the specifics of the business.
Automation eliminates mechanical errors and speeds up shipments. Businesses gain control over each parcel directly in the CRM interface.
