Odoo Live Chat module: communicating with customers has never been easier!
Odoo online chat - is the perfect solution for providing effective support to your website visitors. Forget about long waits: communicate in real time, answer questions, help with the selection of products or services, and create a positive customer experience from the first click.
Free consultation on Odoo features and implementation project from Odoo experts in Ukraine
Respond to inquiries, encourage leads, and resolve issues promptly
With a simple interface and powerful functionality, Odoo Live Chat allows your team to communicate with site visitors, respond to requests, and work with leads in real time. Whether your goal is to increase customer satisfaction or improve team productivity, Odoo Live Chat is an important link that connects you to your customers, ensuring meaningful interactions at every stage.
Never miss a notification
Receive notifications and start a chat no matter which Odoo module you're working in. Your dialogs move with you through the database so you're always in touch.
Help with one click
Convert chats to support tickets instantlywithout losing important information. When an online chat operator encounters a difficult situation, a support ticket can be created directly from the chat interface, and the details of the conversation are automatically saved with the new ticket.
Change a visitor to a customer
Turn website visitors into potential leads in minutes. When visitors interact with your website, live chat allows for instant dialogue, giving your team the ability to respond quickly to queries and provide personalized support. And these interactions can be systematized and converted into leads in CRM. This way, no business opportunity is missed.
Use a chatbot - it's your new assistant
From creating support to instant responses to customer requests, Odoo's chatbot is ready to be your all-purpose assistant. This smart virtual assistant provides prompt answers and support around the clock. Forget about long waiting lines and say hello to automation!
Odoo has all the necessary features implemented
Programmed responses
Replace routine messages with ready-made texts.
Search for tickets
Find existing support recommendations relevant to the customer's request without closing the chat window.
Manage multiple channels
Set up different channels to conduct dialogs based on a specific website topic or to handle requests from different teams.
Interaction with third-party applications
Easily launch live chat on non-Odoo websites in a few steps.
Evaluate and analyze team performance
Use customer feedback to assess customer satisfaction and team performance.
Invite to chat
Initiate conversations with site visitors based on their real-time activity.
A single solution to cover many needs
The system grows and scales with your business
Website
Communicate with all your website visitors
CRM
Find new leads and get contact information
Event organization
Promote upcoming events with a chatbot
Support service
Create support requests from chat conversations
Recruitment
Use a chatbot to promote new jobs
Ibrahim AND.
Director
From what I've seen, Odoo has solved or helped solve every information and operational issue we've encountered. It is a great pleasure to work with such a system: there are no limits to the possibilities it provides.
